CV

SKILLS & ABILITIES

  • 60 WPM
  • Proficiency in MS Word (advance), MS Power point (advance), MS Excel (Intermediate), MS Access (beginner), HTML & CSS (Intermediate), WordPress (advanced), Social Media Marketing, Photoshop (intermediate), inDesign (intermediate), Adobe DC (Advanced), illustrator (intermediate).
  • Certifications: Business Digital Literacy, CPR certified.
  • Foreign Language Ability: Khmer (Basic Conversational), French (Basic Conversational), Chinese (Basic Conversational), English (Fluent)

WORK EXPERIENCE

Administrative Consultant | Biz Assist, CA February 2020 – Present

  • Managing client accounts
  • Collaborating with developers
  • Handling client relationships

Temp Customer Relations | Rich Uncles, CA February 2020 – March 2020

  • Managing Salesforce accounts
  • Greeting clients with a friendly and professional manner
  • Providing great customer service
  • Data Entry

Project Manager | Small Projects Bureau, Rolling Hills, CA January 2019 – Present

  • Training clients with WordPress websites during live launch.
  • Managing team of developers and holding weekly meetings to track progress towards company goals.
  • Invoicing clients and developers.
  • Managing maintenance tickets and projects.
  • Following up with clients and developers.
  • Developing websites.
  • Installing plugins and themes.
  • Troubleshooting and testing apps and websites.
  • Interviewing, hiring developers

Instructional Assistant | Long Beach City College, Long Beach, CA December 2018 – January 2019

  • Assisting students in coursework to reinforce instructors’ teaching in COS courses
  • Maintain classroom safety, cleanliness, and keeping lab environment in Center/lab operational policy.
  • Guiding students through critical thinking questions, assignments, and inquiries.
  • Setup students for typing tests and proctor for COS certification tests.
  • Assist in developing support materials, flyers, manuals, and interactive lessons.
  • Creating designs for marketing with Adobe InDesign, Photoshop, and illustrator.

Web Marketing Specialist| Los Angeles Maritime Institute, San Pedro, CA January 2018 – December 2018

  • Email marketing through Constant Contact.
  • Development of new website through WordPress.
  • Managing E-commerce platforms such as Eventbrite, Square, GIVSUM and etc.
  • Producing photographs for web and printing.
  • Editing photos through Photoshop.
  • Designing graphic flyers, brochures in adobe InDesign.
  • Social media marketing through Facebook, Instagram, twitter.
  • Answering phone calls in a friendly professional manner.
  • Transitioning business processes from physical paper to electronic.

Student Assistant | Long Beach City College, Long Beach, CA January 2016 – April 2018

  • Assisting students in coursework to reinforce instructors’ teaching in COS courses.
  • Maintain classroom safety, cleanliness, and keeping lab environment in Center/lab operational policy.
  • Guiding students through critical thinking questions, assignments, and inquiries.
  • Setup students for typing tests and proctor for COS certification tests.
  • Assist in developing support materials, flyers, manuals, and interactive lessons.
  • Creating designs for marketing with Adobe InDesign, Photoshop, and illustrator.

Social Media Coordinator | Los Angeles Maritime Institute, San Pedro, CA December 2015 – June 2016

  • Email marketing through Constant Contact.
  • Facebook, Twitter, Instagram.

Social Media Coordinator | WIT Project, Long Beach, CA April 2015 – December 2015

  • Market organization through social media outlets such as Facebook, Tumblr, Twitter, and Instagram. 
  • Managing website content.
  • Answering phone calls with professional etiquette.
  • Redesigned logo, created promo video with Adobe Premiere Pro for Gala.

Sales & Banquet Administrative Assistant | Queen Mary, Long Beach, CA June 2011 – October 2014

  • Organizing sales and banquet tours, setting and scheduling appointments for sales managers, creating and managing sales contracts. Transferring sales calls and managing clientele. Coordinating sales and banquet events.
  • Administrative duties for more than 8 sales managers at a time.
  • Promoted from reservations and front desk – August 2013
  • Promoted from parking attendant – August 2012

Cashier & Store Clerk | Smart N Final, Long Beach, CA June 2010 – June 2011

  • Handle cash transactions with customers using cash registers, Scan goods and collect payments, Issue receipts, refunds, change or tickets, redeem stamps and coupons, make sales referrals, cross-sell products and introduce new ones, resolve customer complaints, guide them and provide relevant information, greet customers when entering or leaving establishments, maintain a clean and tidy checkout areas, keep reports of transactions, Bag, box or wrap packages, pleasantly deal with customers to ensure satisfaction.
  • Promoted from store clerk – September 2010

EDUCATION

  • Associate in Science, Web Development – Long Beach City College, June 2018
  • HS Diploma – Long Beach Polytechnic High School, August 2006 to June 2010

VOLUNTEER

  • PCC Student Council: Rep of Evening Student Services – Fall 2016, Rep of Communications: Spring 2017 – Fall 2017
  • John Fylpaa Leadership Institute: Student Leader – Spring 2017 (Awarded scholarship for Most inspirational & Most Motivated)
  • Fresh-Ed – March 2019 to Present
  • Mamabears Cafe – January 2018 to Present